> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zerocash.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Account fees

> Where to find the deposit and withdrawal fees configured for your account.

Your dashboard shows the fees that apply to your account by currency, transaction type, method,
amount range, and country. Check it before sending live transactions so you know exactly what a
charge or payout will cost.

## Open the Fees page

<Steps>
  <Step title="Log in">
    Sign in to your dashboard at [app.zerocash.tech](https://app.zerocash.tech).
  </Step>

  <Step title="Go to Settings">
    Select **Settings** from the left sidebar.
  </Step>

  <Step title="Open the Fees tab">
    The page is available directly at `https://app.zerocash.tech/account/fees`.
  </Step>

  <Step title="Pick a currency">
    Choose the currency you want to review from the tabs at the top of the **Fee Breakdown**
    section.
  </Step>
</Steps>

## Read the fee tables

Pricing is split into two tables:

| Table           | What it shows                                                     |
| :-------------- | :---------------------------------------------------------------- |
| Deposit Fees    | Fees applied when funds are collected into your Zerocash account. |
| Withdrawal Fees | Fees applied when funds are sent out of your Zerocash account.    |

Each row breaks down as:

| Column    | Meaning                                                             |
| :-------- | :------------------------------------------------------------------ |
| Type      | The transaction direction — deposit or withdrawal.                  |
| Method    | The payment rail: mobile money, bank, card, paybill, till, or OPay. |
| Range     | The transaction amount band the fee applies to.                     |
| Fee Type  | Whether the fee is percentage-based, fixed, banded, or combined.    |
| Fee Value | The fee value for that row.                                         |
| Country   | The country the fee applies in.                                     |
| Active    | Whether the rule is currently in force.                             |

## What to check before transacting

<Check>You are viewing the right currency tab.</Check>
<Check>The fee applies to the direction you want — deposit or withdrawal.</Check>
<Check>The method and country match the transaction you plan to run.</Check>
<Check>Your transaction amount falls inside the displayed range.</Check>
<Check>The row is marked **active**.</Check>

<Info>
  Fees are account-specific. If you have negotiated custom pricing, the dashboard shows the active
  custom rules for your account. Where no custom rule exists for a supported currency and method,
  the active default rule for that combination is shown instead.
</Info>

## When to contact support

Get in touch at [support@zerocash.tech](mailto:support@zerocash.tech) if:

* A currency or method you expect is missing.
* A fee row looks wrong for your contract.
* You need a fee reviewed or updated.
* You are not sure which fee applies to a specific transaction.